Tanglewood Case 4 - 1587 Words

Memorandum To: Marilyn Gonzalez and Daryl Perrone From: Maggie Jones Date: 6 February 2012 Subject: Tanglewood Case 4: Measurement and Validation Below is an analysis of the potential new selection methods for hiring the Store Associate position. The study of 10 Seattle-based stores resulted in an adequate sample size of 832 applicants. New selectors being evaluated are the retail market knowledge exam, Marshfield customer service biodata questionnaire and essay, Marshfield applicant exam, and personality exam. All stores, including those employing the traditional selection method, collected on education, work experience and interview score correlation to the four indicators of success: citizenship, absence,†¦show more content†¦In contrast, the biodata evaluation is costly but, because it is administered by a third-party, won’t create additional administrative work. Furthermore, if Tanglewood purchases the online version, the set-up costs will be spread over all future applicants resulting in an increasingly small per-applicant cost. The benefits of the data it provides is likely to save money in the futu re as turnover is reduced. Assessment of the content validity of various proposed selection techniques by determining how well they match the general requirements of the job Content validation is most appropriate when there are two few people to form a sample for purposes of criterion-related validation or when criterion measures are either unavailable or of poor quality. Our sample size of 832 is adequate for criterion-related validation and such measures are available. Nevertheless, content validation can be useful. Content validation begins with job analysis in order to identify tasks, task dimensions and the necessary KSAOs and motivation for those tasks. According to O*Net, the tasks and KSAOs required for a retail sales associate are as follows: Tasks †¢ Greet customers and ascertain what each customer wants or needs. †¢ Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancingShow MoreRelatedTanglewood Case 4736 Words   |  3 PagesChristina Campbell HRM 710: Recruitment and Selection Tanglewood Case 4 Dr. Sayeed Islam Assess the practical and statistical significance of a proposed set of hiring tools, and make recommendations regarding how adopting these new hiring methods might benefit stores. Retail Market Knowledge Exam: Is a exam that was created in-house by Tanglewood’s staffing services and marketing divisions. I believe it is a good idea because who would know the company’s needs better than the companyRead MoreTanglewood Case #11668 Words   |  7 PagesDana Tripp Tanglewood Stores - Case One – Week 2 HR594 Strategic Staffing, January 2011 Keller Graduate School of Management Professor Sheri Bias January 3, 2011 EXECUTIVE SUMMARY To: Donald Penchiala, Director of Staffing Services Marilyn Anchley, Vice President of Human Resources RE: Tanglewood Retail Store – Case #1 Date: January 3, 2010 In this report will be doing a Strategic Staffing Analysis that will focus on the key requirements about acquisition, deployment, andRead MoreEssay on Tanglewood Case 21373 Words   |  6 PagesCase 2 Specific Assignment Details For the store manager group, you will analyze the information and prepare a report showing the results of the Markov analysis and the EEO investigation. The Director asked you to address these questions in your written report: 1. Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. Based on this assumption complete the five stages of the planning process: a. Currently theRead MoreTanglewood Case Two1215 Words   |  5 PagesTanglewood Case 2 Strategic Staffing (HR 594) Summer Session B comronf@gmail.com TANGLEWOOD CASE TWO ATT: Daryl Perrone After analyzing the data and performing an environmental scan it is clear that the demographics of Spokane, Washington will present you will problems filling vacancies based on the Equal Employment Opportunity requirements. Spokane is the second largest city in Washington and according to my research 84% of these people are white. The next largest minority group, HispanicRead MoreTanglewood Case 21018 Words   |  5 PagesInformation 3. Demographic Categories 4. Promotion Practices 5. Organizational Memo Forecast of Labor: MGT Consulting gathered information from the previous year (2010) and used a Markov analysis to generate a plan of action for the employment needs for Tanglewood in 2011. The Washington market is very stable for Tanglewood and we decided that the current workforce will be sufficient for the 2011 forecast. There are 10750 current employees in the Tanglewood stores in this region. The corporateRead MoreTanglewood Case 21334 Words   |  6 PagesChristian April 6, 2014 Wk 2 Dropbox Assignment TangleWood Case 2 Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. Based on this assumption complete the five stages of the planning process: Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. This means the forecast for next year will be taken as given. Fill in the empty cells in the forecastRead MoreTanglewood Case 21193 Words   |  5 Pages Christian April 6, 2014 Wk 2 Dropbox Assignment TangleWood Case 2 Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. Based on this assumption complete the five stages of the planning process: Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. This means the forecast for next year will be taken as given. Fill in the empty cells in the forecastRead MoreTanglwood Case Two Essay1259 Words   |  6 PagesCase 2: You should walk through the stages of human resources planning by conducting a Markov analysis. An additional concern for this case is assessing the degree to which the organization has developed a workforce representative of the community of available employees. Unlike the first case, this case is largely quantitative, and requires you to accurately perform calculations involving human resources data. Answers and Discussion Points: 1b. Fill in the empty cells in the forecast of laborRead MoreTanglewood Case 51034 Words   |  5 PagesQuestion 3-4 Notes EEO states which is that EEOC is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person s race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. These laws apply to all types of work situations, including hiring, firing, promotions, harassment, training, wages, and benefits. Affirmative action is intended to promote the opportunitiesRead MoreTanglewood Case 3 - Recruiting Mehtods Essay1447 Words   |  6 PagesRecruiting Like many retailers, Tanglewood experiences a stable rate of turnover, and thus recruiting efforts remain high. The methods used by Tanglewood vary from many regions in which they serve, and by gauging these methods we are able to optimize and perhaps unify company operations. By reviewing the recruiting methods used by Tanglewood, we will be able to devise a guide that can be functional along with Tanglewood developing recruiting services which reflect Tanglewood’s unique personality